Terms of service

Variants
We sell remnants/clearance items from National Fiber Technology, so many products are not perfect. Hairymann's Closet assumes no responsibility and makes no guarantees regarding color of product, density of product, or width or length of product in an order. Due to the nature of the fur fabrics, slubs, holes, or runs may occur and small needles may be present. All fur fabrics shed fibers. Items ordered may come in an irregular shape and may come in multiple pieces.

Shipping / Order Fulfillment
Free shipping on all orders within the Conterminous USA, up to 20 pound package weight. All orders are shipped via ground service. All orders will be folded. If you need your order shipped on a roll, please contact us before placing your order.

International orders are shipped Priority Mail via USPS and cost a flat rate. International orders can take up to 4 weeks to arrive once shipped.

Undeliverable items returned to Hairymann's Closet will be assessed additional shipping charges to re-send the order, and/or the order will be cancelled and a refund will be issued less shipping cost.

Orders take 5 -7 business days to process and fulfill. No orders are processed or shipped on weekends or holidays. We cannot expedite fulfillment of an order. We can only expedite the manner in which an order is shipped.

If you wish your order to be expedited and/or shipped via UPS or FedEx, please specify in the notes/additional comments section during checkout. Shipments made via UPS or FedEx are subject to shipping and handling fees.
Once your order has been packaged for shipment, you will receive an email notification with tracking details. As we do not have control over the shipping time once the order has left our premises, please allow up to two weeks before tracking an order.
We do not ship any C.O.D. orders.
Please note that shipping charges added during checkout are estimated shipping charges only. Shipping charges will be adjusted as necessary once your package has been shipped. Pricing varies depending on the weight and size of the package and where the order is being shipped to.

Samples/Ordering
We do not send samples or swatches. We cannot give information on what style(s) to order for your project. Orders are to be placed solely based upon the photographs and information provided. Orders can only be placed through our website. Units are specified on each product page. We sell and price our products by the square foot unless otherwise specified.

Color Disclaimer
Actual colors of the product may vary. This is due to the fact that every computer monitor has a different capability to display colors. We cannot guarantee that the color you see accurately portrays the true color of the product. Products with tinsel/sparkle/iridescent fibers will state so in the product description. It is hard to portray these characteristics in a photograph, so please be sure to read all descriptions before placing your order.

Liability
Like most companies, we have to limit our liability to a replacement or refund for a defective item. We make no guarantees about how products will work in your situation.